About Us Polhill Garden Centre Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the email address below.
Our Contact details:
Polhill Garden Centre Ltd
London Road, Badgers Mount, Sevenoaks Kent
TN14 7BD
United Kingdom
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment.
We accept Visa and Mastercard. At present we can only accept credit/debit payments over the internet
.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 7 business days .
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK 17.5% VAT is added.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee In addition to the normal manufacturers quarantees all of our products come with our own 30 day money back guarantee.
The 30 day money back guarantee does not affect your statutory rights. Any returns made due to the goods being at fault are returned at our cost and a full refund will be made.
Returns made due to coustomers changing their minds or any other reason will be the customers responsibility to pay for shipping back to us and we will refund the cost less shipping charges agreed prior to pickup.
Contacting Us If you need to reach us, please email us using sales@polhillcentre.co.uk, Alternatively, you can call on 01959 534212 (International +44 1959534212 or fax us on 01959 532777 or write to us at:
Polhill Garden Centre
London Road,
Badgers Mount
Sevenoaks
Kent
TN14 7BD
United Kingdom
Tel: 01959 534212
Fax: 01959532777
Privacy Policy Polhill Garden Centre Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process.
You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
